Our Service

For our patients

Here you can request prescriptions, call-backs and appointment requests by e-mail. The e-mails are retrieved several times during the day, most recently two hours before closing time. We will endeavour to process your request as quickly as possible; the times can be found under the individual headings. Please always state your full name and date of birth and leave a call-back number.

Would you like a repeat recipe?

Prescriptions are processed within 48 hours. ePrescriptions can then be redeemed at any pharmacy using your insurance card. However, there are also exceptions, such as prescriptions for medical aids, vaccines and BTM.

Would you like a doctor's referral?

Please state the relevant speciality (e.g. ophthalmology) and the reason for your request. Processing time and logistics correspond to the prescription request.

Would you like your doctor to call you back?

Please be sure to state your full name, date of birth and call-back number. The relevant doctor will get back to you promptly. If your treating doctor is not present, the specialist representative will call you back.

Would you like an appointment at Ärzteforum Seestrasse?

Simply select a suitable date online.

Or send us a message by e-mail. Please be sure to include your full name, date of birth and callback number. A member of staff in the registration department will get back to you within the next 24 hours.


Seestraße 64
13347 Berlin

Phone:+49 30 455095-0
Fax:+49 30 455095-22
Consultation Hours
Monday08:00 am – 06:00 pm
Tuesday08:00 am – 08:00 pm
Wednesday09:00 am – 02:00 pm
Thursday08:00 am – 06:00 pm
Friday08:00 am – 02:00 pm
and by appointment,
appointments can also be made online
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